Nov 17, 2022

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022

Cozzzy is reader-supported. We may earn a commission through products purchased using links on this page. Learn more about our process here
9.7Editor's Score

Don’t you just hate it when your vacuum cleaner jams midway through a cleanup? You are not alone.

The majority of home users own average vacuum cleaners that are not only noisy, but also prone to jamming and clogging. However, this does not have to be you! We believe that you deserve a vacuum unit that will keep your home neat and smell fresh at all times.

And how about a vacuum cleaner that can scrub and pick up debris at the same time? That would be far much better, wouldn’t it?

That’s why we have come up with this Bissell Crosswave All-in-One MultiSurface Cleaner Review to help you make a decision that will change your vacuum-cleaning experiences.

The Bissell brand needs no introduction when it comes to producing revolutionary vacuum cleaners and floor care products. The company has been in existence for over 140 years providing incisive cleaning solutions to homeowners. Bissell offers a variety of vacuum units, but one that has hit the airwaves lately is the Crosswave.

Read along and discover what this unit can do.

What is Bissell Crosswave?

BISSELL CrossWave Floor and Carpet CleanerFlawless in design and superior in performance, the Bissell Crosswave is what you need for all your home vacuuming and cleaning needs. Just as its name suggests, this vacuum unit is an innovative all in one, multisurface cleaner that vacuums and scrubs at the same time!

It features a Dual Actionbrush roll system that rotates at approximately 3,000 RPM, coupled with an innovative multi-surface cleaning formula that delivers the ultimate cleaning solution.

With its two-tank system, you can rest assured that you will always be using a fresh mix of water and cleaning formula in all your cleanup tasks, as the tank system separates the cleaning solution away from dirty water, leaving no chance for contamination. The fact that it picks up dirty water while cleaning ensures that your floors dry quicker, saving you on valuable time.

But that’s not all…

It can clean all types of floors, surfaces and materials (carpets) without clogging or jamming. You can also switch between hard and soft surfaces effortlessly using the SmartClean Fingertip Controls.

[affegg id=787]

Here is a listed summary of this unit’s top features:

  • Multi-Surface Cleaner
  • Two-tank Technology
  • Dual-action BrushRoll
  • SmartClean Fingertip Controls
  • Swivel Steering

With all these amazing features at your disposal, how much more can you ask for?

What is even more amazing is that this system does not lose suction when cleaning, and its powerful suction makes it the perfect vacuum cleaner for sticky messes, embedded dirt, spills, and debris.

You can also clean in tight spaces and corners easily, thanks to its swivel head that offers optimum maneuverability. When you are done cleaning, cleanse the brush rolls and brush chamber by filling the easy-clean storage tray with water.

Say goodbye to all your cleaning problems by acquiring this innovative vacuum cleaner.

  • Bissell is a reputable American company
  • 2-year limited warranty (extendable)
  • Lightweight construction for ease of use
  • Versatile unit that cleans all types of surfaces
  • Fingertip controls for enhanced control
  • Offers good value for money

  • Does not come with a retractable cord
  • Uses a lot of cleaning solution
  • Does not come with extra attachments and accessories

How to use CrossWave

Why You Should Buy Bissell Crosswave

There is no doubt that the Bissell Crosswave comes loaded with desirable features. However, is this a right vacuum cleaner for you?

Suction is everything when it comes to selecting the right vacuum cleaner for your home. The Bissell Crosswave works like magic, as it not only offers a powerful suction, but also delivers a superior performance when it comes to sucking up allergens, spills and debris inches away from the machine. Furthermore, it does not lose suction midway through a cleaning process, making it ideal for deep cleaning and thorough vacuuming tasks.

The fact that this unit washes and vacuum cleans at the same time makes it popular with many homeowners. You do not need to invest in multiple cleaning appliances to get the job done. Additionally, when using this vacuum unit, sweeping your floor prior to cleaning is not a requirement, as this machine picks up dirt and debris while mopping your floors concurrently.

The Bissell Crosswave is easy to clean and maintain. The Easy-Clean™ Storage Tray makes rinsing the filters and brush rolls a walk in the park. All you have to do is fill the tray with water and turn on the vacuum unit to cleanse the filters and brush rolls. In addition, the brush rolls are removable, allowing for trouble-free brush replacement.

But that’s not even the best part!

As if that is not enough, the Bissell Crosswave can clean any type of floor, surfaces and rugs, including hardwood floors, soft surfaces and carpets, respectively. If you have a long pile carpet at your home, then this product is exactly what you need as your long-term cleaning partner.

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022

Home users with wall-to-wall carpets can now put on a smile.

Why do we say so?

Calling a professional cleaner to help you with vacuuming your carpet will be a thing of the past as this vacuum unit delivers one of the best cleans for this type of carpet.

For those that love promoting homegrown products, then this cleaner perfectly fits the bill. The Bissell Crosswave is made in the United States, allowing for faster shipping and delivery. Wherever you reside, you can rest assured that your vacuum cleaner will arrive within one week or less.

It gets even better!

It comes with a solid two-year warranty that covers both the materials and repairs, giving you the peace of mind that you deserve. You can replace or repair this vacuum easily by visiting an accredited service centre in case something goes haywire. All the same, the warranty is only limited to specific parts, and you have to ask for an extended warranty from your supplier to enjoy this product for years to come.

The only concern that we have about this vacuum cleaner is that it does not come with a retractable cord. At 25 feet long, you have to move the cord multiple times to get it out of the way when vacuuming. Furthermore, working with a non-retractable cord is always messy, especially if it is entangled when you are cleaning various corners of the house.

This product comes with a tiny bottle of multi-surface solution, which might not be enough for all your cleaning tasks. You will require more formula, especially if you have deep-cleaning tasks.

Main Features – Points to Consider When Buying the Bissell Crosswave

Does the Bissell Crosswave satisfy all the desirable features that you are looking for in a vacuum cleaner?

We all know that finding the perfect vacuum cleaner for your home is not an easy task. That is why you should consider the following points before acquiring this unit.

  • Weight

Weight is a very important factor when buying any type of vacuum cleaner.

A good cleaner should come with a lightweight construction for enhanced portability and ease of use. Bulky units tend to jam, especially when cleaning rugs due to their heavy nature. The excess weight causes the wheels to weaken over time making it difficult to move. The Bissell Crosswave vacuum cleaner weighs 11 pounds only, which is considered lightweight compared to other cleaners. It glides easily when cleaning and offers no chance for jamming.

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022

  • Adjustable Height

Performance is everything when buying a vacuum cleaner. After all, you need a unit that will keep your home clean at all times. The height of a cleaner directly affects its performance. For this reason, it is imperative that the height of the brush rolls should be adjustable depending on the type of surface that you are cleaning.

The Bissell Crosswave features the SmartClean Fingertip Controls that allow you to adjust the vacuum cleaner and switch to different surfaces at the touch of a button.

  • Suction Power

This vacuum cleaner delivers strong suction power necessary for picking up sticky messes, debris, and embedded dirt from all types of surfaces, with relative ease. The fact that it does not lose suction when vacuuming makes it the perfect addition for all your cleaning tasks.

  • Cleaning mechanism

The Bissell Crosswave uses a highly sophisticated cleaning mechanism to get rid of all forms of allergens and harsh elements. This vacuum unit can scrub and vacuum clean at the same time, putting it in a class above the rest. It can pick up solid waste and messy spills thanks to its all-in-one cleaning mechanism. With its two-tank system, you can rest assured of accessing a fresh mix of water and cleaning solution when performing your cleanup tasks.

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022

  • Power head

The power head of a vacuum cleaner plays a crucial role in determining its maneuverability and ultimate performance. A good vacuum cleaner should have a power head that allows for easy maneuverability. The Bissell Crosswave features a swivel head that steers even in the tightest of spaces and corners, for enhanced flexibility. You can use this unit to clean beneath furniture, cabinets and other tight corners.

  • Filtration

We’ll be honest on this.

The Bissell Crosswave vacuum cleaner does not come with a HEPA filtration system. However, it uses washable filters that function optimally by capturing more than more 99 percent of microscopic allergens. Furthermore, unlike other vacuum cleaners, you only need to replace the filters every few months. This will ensure that you enjoy uninterrupted cleaning experiences while saving on maintenance costs.

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022

  • Extra tools

A good vacuum unit should come with extra tools and accessories for a flawless cleaning experience. Other than the multi-surface solution, the Bissell Crosswave does not come with extra attachments. You have to purchase extra tools and accessories for an all-round cleaning

  • Cost

Here’s the point.

Purchasing a vacuum cleaner for your home is always a long-term investment. For this reason, you need to invest in a machine that will serve you for years to come regardless of the price. After all, the price is not always a true reflection of what a specific machine can do.

Can I be totally honest with you?

To cut the long story short, the Bissell vacuum cleaner offers good value for money. At less than 250 bucks, this unit is not only affordable, but also comes with all the desirable features that the majority of home users want to see in a cleaner.

Care and Maintenance

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022Do you want to learn how to take care of your Bissell Crosswave vacuum cleaner? We bet you do.

Taking care of your Crosswave vacuum cleaner has a direct bearing on its lifespan. On average, your vacuum cleaner could last for 10 -15 years, but this depends on how you take care of it.

Fortunately, this cleaner does not require extensive care and maintenance. Using its audible alert system, you can discern when the machine requires your attention. In addition, it comes with an Easy-Clean™ storage tray that automatically cleanses the brush rolls and brush chamber at the touch of a button.

Here are a few care and maintenance tips that can help you take care of your Bissell Crosswave vacuum cleaner.

  • Cleaning the brush rolls and chamber

  • STEP 1: Unplug your Bissell cleaner from the power outlet before performing any maintenance routines
  • STEP 2: Fill the Easy-Clean™ storage tray with water
  • STEP 3: Plug in the cleaner into the power socket
  • STEP 4: Power on the cleaner and it will automatically cleanse the brush rolls and chamber
  • STEP 5: Allow the brush rolls to dry before storing

  • Other maintenance tips

  1. Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022Always use tap water or distilled water with the Bissell Crosswave cleaner
  2. Always unclog your vacuum cleaner after every cleaning session. This prevents the brush rolls from seizure and the belt from snapping
  3. Always wash the brush rolls after every session to avoid a nasty, musty smell. Do not store the machine while the brush rolls are still wet to prevent dampness
  4. DO NOT use fabric softeners to clean the microfiber pads/brush rolls
  5. Empty the dirty water tank when it becomes full and pour out the remaining water after every cleaning session
  6. Clean the washable filters and make any necessary replacements regularly
  7. Clean all attachments (if any) and allow them to dry before storing
  8. Take note of any unusual sounds coming from the machine during operation
  9. DO NOT try to open the motor. Always call an accredited technician in case of technical problems
  10. Take advantage of the limited warranty in case something goes wrong with your vacuum cleaner.


Don’t you just hate it when the sickening sound of a vacuum cleaner cannot give you the peace of mind that you deserve?

We’ve all been there and know how it feels. However, this does not have to be you.

Why do we say so?

When it comes to buying home appliances, a quiet operation should be among the top priorities. Vacuum cleaning is not a war-like activity that allows all types of noises. Your home ought to be noise-free, especially if you are living with young kids and elderly loved ones.

Manufactures of traditional vacuum cleaners cared less about the distractive sound produced by these machines. Back in the days, owning a vacuuming cleaner meant that you had to put up with the deafening and distractive sounds that it produced. You had to postpone simple activities like watching a movie or reading a book until the cleaning session was over. Nevertheless, thanks to advancements in technology, you can now enjoy quieter, noise-free operations.

Bissell without a doubt cares about your ears than any other brand. The Crosswave Vacuum Cleaner offers quiet, noise-free operation for sensitive cleaning activities. Operating at less than 62 decibels, you can use this cleaner at any time of the day or night.

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022


The Bissell Crosswave vacuum cleaner is tailor-made for ease of use. The unit comes loaded with numerous features for enhanced usability and versatility. Firstly, this innovative all-in-one cleaner can scrub and vacuum in a single wash, eliminating the need for a separate mop. It only requires one pass to pick up debris, dirt and all types of allergens.

The Bissell Crosswave Cleaner is perfect for all types of floors, surfaces, and rugs. In addition, you can transit from hard floors to soft surfaces easily at the touch of a button thanks to its SmartClean™ Fingertip Controls.

It doesn’t get any better than this!

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022Although this unit doesn’t have a water filtration or a heating system, it allows you to add a mix of warm water to its two-tank system for a comprehensive cleaning experience. It also comes with an innovative multi-surface solution that makes cleaning look easy. This solution will not only leave your home sparkling clean, but also fresh with an amazing spring breeze scent.

How about the area you can clean?

With a power cord measuring 25-feet, you can move with relative ease without having to plug and unplug the vacuum unit. Although not retractable, the long power cord is just enough for most cleaning routines.

Your Bissell unit may come assembled or disassembled depending on the supplier. Assembling the parts together is an easy Do-It-Yourself procedure. All you have to do is follow the accompanying user manual and you will be good to go.

Whether you want to perform a quick cleanup or carry out a comprehensive clear out, the Bissell Crosswave vacuum cleaner is what you need for a pleasant cleaning experience.


We do admit that this vacuum cleaner does not come with extra accessories. If you wish to supplement your cleaning routines, then you have to purchase the extra kits separately. However, the tools are not a requirement as this cleaner can still function optimally without them. Whatever your decision, you can rest assured that the Bissell Crosswave Vacuum Cleaner will deliver desirable results with or without the accessories.

The following are the most common accessories that home users usually buy with this vacuum cleaner:

  • 32-oz. Multi-Surface Formula

The Bissell Crosswave vacuum comes with the 32-oz multi-surface formula, but you will have to buy subsequent replenishments after the initial formula runs out. This special formula cleans all types of sealed floors, soft surfaces and rugs leaving a fresh spring breeze scent.

  • 32-oz. Wood-Floor Formula

The Wood-Floor Formula is a specially designed solution for cleaning wooden floors and surfaces. This formula restores the natural shine of the floor without causing any form of abrasion or scratching. It is not only gentle, but also safe for sealed hardwood floors and surfaces.

  • 32-oz. Area Rug Formula

The 32-oz Area Rug Formula removes sticky messes and embedded dirt from your carpet and rugs with relative ease. It consists of powerful ingredients that will not only clean your rug immaculately, but also leave it with a pleasant scent.

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022

  • Multi-Surface Brush

The Multi-surface brush is not an extra accessory, but you will need to replace your brush rolls at some point during the machine’s lifetime. Just as the name suggests, this microfiber nylon brush rolls works wonders on all types of floors, including hard surfaces and area rugs.

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022

  • Wood Floor Brush

If your house has a sealed wooden floor, then you need the wood floor brush for all your cleaning and vacuuming routines. This brush consists of delicate microfiber rolls that are ideal for wet cleaning and scrubbing delicate surfaces.


  • Area Rug Brush

Cleaning your rug or shag carpet with a gentle brush is simply non-effective. For desirable results, it is advisable that you use a stiff, bristle brush. Nothing comes closer than the Area-Rug Brush. This brush is not only stiff, but also tough enough to remove all embedded dirt and stubborn messes effortlessly.


Think about this for a moment. What would it be like if something goes wrong with your vacuum cleaner?

You would probably be distraught, wondering about your next move.

Fortunately, the Bissell Crosswave Vacuum Cleaner comes with a 2-year limited warranty, which can be extended to 4 years depending on the supplier. This warranty covers all the replaceable parts and repair work.

Bissell is a reputable company that sticks to its word. For this reason, you can take your vacuum cleaner to any accredited service center for repair work, as long as the warranty remains valid. Regrettably, this warranty does not cover any repairs on the motor. This is because the cost of repairing it is almost equal to the price of a new vacuum cleaner.

Bissell Crosswave vs. Symphony

Both of them are without doubt high-quality vacuum cleaners. The units can clean and mop wet and dry messes in a single wash. If you want to separate the two, then you have to look at their performance, functionality, design and technology to determine which cleaner is suitable for your cleaning needs.

So how does the Bissell Crosswave stack up against the Bissell Symphony?

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022The Bissell Symphony does not scrub like the Crosswave series. Instead, it offers 2-in-1 functionality of vacuuming and steaming. Unlike the Crosswave that cleans all types of floors and surfaces, the Bissell Symphony comes with a steam mop that cleans and disinfects sealed hardwood floors, including tiles, linoleum and laminate flooring. Its cyclonic function makes it inappropriate for rugs and shag carpets.

Another aspect about the Bissell Symphony is that it is very delicate. Home users are advised to use distilled water only to avoid damaging the steaming system. Adding any detergents or chemicals to the water can cause tremendous damage steamers leading to malfunctions within two or three months. On the other hand, the Bissell Crosswave allows you to use either distilled water or tap water, but detergents and chemicals are strongly unacceptable.

The Crosswave vacuum comes with a two-tank system with a large capacity of 28 oz., while the Symphony vacuum features a 13.5 oz. dry tank system. The dry tank system is engineered to prevent moisture from finding its way into the inner components of the cleaner.

How about size and weight?

The Crosswave vacuum cleaner is slightly bigger and heavier, compared to the Symphony vacuum cleaner. The Crosswave weighs 11 pounds, while the Symphony unit weight 10 pounds.

Both vacuum cleaners have been acclaimed for their strong suction, and their ability to deliver desirable results within a short time. The only concern revolves around cleaning and maintenance, with many home users complaining about the amount of work required for cleaning the components of both vacuum units.

Choosing between the Bissell Crosswave and Bissell Symphony all depends on your needs. However, the Crosswave series is more powerful and offers a superior performance, compared to the Symphony Vacuum. The fact that it can clean all types of floors, surfaces and rugs making it the perfect choice for all your cleaning needs.

Product Name Image What's In the Box? Overall Rating Details
Bissell Crosswave 11 lbs 10 Check price
Bissell Symphony 10 lbs 9.5 Check price
Hoover Floormate SpinScrub 24 lbs 8 Check price

Bissell Crosswave vs. Hoover Floormate SpinScrub

The Hoover Floormate SpinScrub is yet another 2-in-1 vacuum cleaner that can scrub and vacuum clean at the same time. This vacuum unit is relatively similar to the Crosswave series, but is bigger, heavier and comes with a larger tank capacity. It weighs 16 pounds and comes with a nozzle width of 12 inches, which is two inches wider than the Crosswave.

Furthermore, it has a longer retractable power cord that goes up to 27 feet, which takes it a step ahead of its rival.

Bissell Crosswave All-in-One MultiSurface Cleaner Review – The Ideal All-Round Cleaning Experience in 2022

While the Bissell Crosswave multi-surface cleaner consists of microfiber, nylon brush rolls, the Hoover Floormate consists of 6 brushes which form the SpinScrub™ system exclusive to all Hoover cleaners. The Hoover SpinScrub™ offers a more powerful scrub compared to the Crosswave vacuum cleaner.

The Hoover Floormate not only vacuum cleans and mops, but also dries, making it an ideal vacuum unit for all-round performance. However, it does not function well when it comes to cleaning carpets and rugs.

The Bissell Crosswave is superior when it comes to ease of use and control. The Crosswave features digital controls that allow you to switch between different surfaces at the touch of a button, while the Hoover Floormate comes with a selection knob that allows you to select your preferred cleaning routine.

Warranty is a major issue when comparing these two vacuum units. While the Bissell Crosswave comes with a 2-year warranty, the Hoover Floormate only comes with a 1-year warranty. Hoover’s short warranty period proves to be its main Achilles heel, as it cannot be extended.

What about the price?

When comparing the prices of these vacuum units, the Hoover Floormate is cheaper. However, this does not mean that it offers superior performance, compared to the Bissell Crosswave Vacuum Cleaner. Both vacuum cleaners have their upsides and downsides, and it would be a wise idea to compare the two and acquire a unit that satisfies all your cleaning needs.

Bissell Crosswave vs Hoover floormate

FAQs – Frequently Asked Questions

Does the Bissell Crosswave come with HEPA filtration?

The Crosswave does not come with HEPA filtration either does it have a water filtration system. However, this vacuum cleaner comes with washable filters that are easy to clean and replace.

Is this vacuum cleaner ideal for hardwood floors?

If you are looking for a vacuum cleaner that can clean all types of surfaces, then the Bissell Crosswave unit certainly fits the bill. This cleaner can clean any type of surface including hardwood floors, tiles, carpets, and rugs.

Can I use this product to clean my shag carpet?

Yes. You can use this product to clean your long pile shag carpet. The Bissell Crosswave has a strong suction that removes stubborn messes and embedded dirt effortlessly.

How can I extend the Bissell two-year warranty?

You can only extend the warranty of your Bissell Crosswave vacuum cleaner by purchasing the product directly from the Bissell website. Alternatively, you may request a supplier to apply for an extension before you make a purchase. The warranty extension is usually 2 years, which brings the total to 4 years.

Leave a Reply

Your email address will not be published.

Your total score: 0